Atelier George (“Atelier George,” “info@ateliergeorge.nl,” “we,” “our,” “us”) respects the privacy rights of our online visitors/customers (“you,” “your”) and recognizes the importance of protecting the information collected about them. Atelier George has a ‘Privacy and Cookie Policy’ that we use as a guideline for how we collect, store, and use the information provided by our visitors.
The following information is provided by Atelier George to reassure our visitors and to ensure that they are fully informed about these guidelines. By visiting Ateliergeorge.nl, you accept and agree to the guidelines and practices described in this Privacy and Cookie Policy and our Terms and Conditions.
Atelier George may use personal information to process your orders, manage payments, handle your account, and provide a personalized shopping experience.
This Privacy and Cookie Policy does not apply to websites managed by other organizations to which we link, and we are not responsible for any personal information you send to these third parties via Atelier George. Always make sure to read the privacy policies of these companies before sharing your personal information with them.
Privacy
We are responsible for processing personal data as outlined in this privacy statement. For any questions or comments, you can contact us using the details below:
Atelier George collects personal information in various ways when you place an order or register for services provided by Atelier George. By registering, you consent to the collection of your personal data by Atelier George. To process your order, check for fraud, and complete your order, we need to collect and store the following information for each order placed: your name, email address, home address, shipping and billing address, and phone number.
What do we do with your Data?
It is important to know that we handle your data with utmost care. This data is stored securely and is not accessible to unauthorized persons. Your data is used internally at Atelier George only, unless it is necessary to share it with others. If this is the case, we ensure that they handle the data as securely as we do. We use your data for various purposes, such as processing your order and offering appropriate offers that match your preferences.
We do not intend to collect data from website visitors who are 18 years old or younger, unless they have permission from a parent or guardian. We cannot verify age, so we recommend that parents be involved in their children's online activities. If there are any uncertainties or questions, please contact us at info@ateliergeorge.nl.
The personal information you provide may be shared with fraud detection services and credit rating agencies. When legally required, we will also provide this information to relevant legal authorities. Shipping information such as your address, email address, and phone number may be shared with courier services. This data is shared to provide you with the best service and will not be passed on to third parties for any other purpose by our couriers.
Credit card and bank details will never be shared with third parties and are only used to process your order. Credit card information is encrypted and is not visible to Atelier George employees.
Additionally, we collect information about website traffic, wish lists, and other commercial data to analyze consumer patterns, which we use for internal research, marketing purposes, and to improve our website to better meet the needs of our consumers.
Protection of Your Personal Information
Atelier George does everything possible to ensure the security, integrity, and privacy of the information you provide us. When you place an order or access your account information, we use Secure Sockets Layer (SSL) encryption to protect this information from misuse. We also take measures to ensure that the parties we work with and share your data with adhere to the same standards.
Accessing and Changing Personal Information
If, for any reason, you are concerned that the personal information Atelier George has collected about you is incorrect, log in to our website to view and update your personal information.
Only you have access to this personal data through your username and password.
Subscriptions
We have a subscription policy for email communication. When you sign up for the newsletter, you will receive occasional emails from Ateliergeorge.nl. After subscribing, you can always unsubscribe from our email list. The purpose of the subscription is to gather information to allow you to receive up-to-date information and product offers from us.
By subscribing to our newsletter, you consent to receiving email communications from us. However, every time we contact you via email, you will have the option to unsubscribe from this service by clicking the unsubscribe button at the bottom of the email. Additionally, you can unsubscribe by sending an email to Ateliergeorge.nl.
Subscribers to our newsletter receive email notifications about new products, special offers, events, and discounts. These notifications may also include marketing information from Atelier George's subsidiaries or selected partners.
We never sell your information to third parties for marketing purposes.
Customer Service
You can reach us via email, Facebook, Instagram, WhatsApp, or by phone. To assist you quickly, we will look up your details in our system to answer your question or find a solution. We also analyze these interactions to improve our service and provide you with even better support in the future.
Newsletters
To stay updated on the latest collection and exciting offers, you can subscribe to our newsletters. We send out the newsletter approximately twice a month, excluding discount promotions. If you no longer wish to receive newsletters, you can easily unsubscribe via the website.
Social Media
If you contact us through social media, we do not store any of your data.
Fraud
We hope never to encounter fraud, but if necessary, we use customer data to prevent and combat fraud. If required, we must provide data to government agencies.
Payment
If you make a purchase on our webshop and wish to pay, you will enter a secure payment environment to complete your purchase. If you pay with iDeal, your details are stored in our records for easy processing of any returns. If you prefer to pay with a credit card, you will be redirected from our secure payment environment to an external payment gateway.
Personal Advice
When you visit our webshop or follow us on social media, we like to track your preferences. We are happy to provide you with personalized advice through advertisements on platforms such as Facebook, using cookies.
Cookies
The information below is provided to fully inform you about what cookies are and which cookies we use at Atelier George, so you can make an informed decision about accepting these cookies.
What Are Cookies
A cookie, also known as a web cookie, browser cookie, or HTTP cookie, is a piece of information sent from a website and stored on a user’s hard drive while they browse the site, tracking the user's movements on the site. When the user returns to the site, the stored cookie data can be retrieved by the website to notify it of the user’s previous activity.
Use of Cookies by Atelier George
Atelier George uses cookies that we can retrieve when you visit our website in the future. By browsing our website, you consent to our placing a cookie on your hard drive and retrieving it when you visit Ateliergeorge.nl in the future. We use cookies to track how often a visitor visits our website, the contents of their shopping cart, and their previous purchases, to provide content relevant to their interests. To do this, we use website functionality cookies, website analytics cookies, customer preference cookies, and targeting cookies.
The use of cookies is standard in our industry, and most web browsers are set to automatically accept cookies. However, you can change this setting to prevent cookies from being automatically accepted. If you do not want to accept cookies from our website, you can do so on a cookie-by-cookie basis if your browser allows it. If you choose to limit or not receive cookies, you can still use most features of our website, such as viewing and ordering products, but be aware that not everything will function as intended. If you want to delete cookies already stored on your device, consult your browser’s help section.
Questions and Complaints
If you have any questions or need clarification about our Privacy and Cookie Policy after reading this, please send an email to info@ateliergeorge.nl.
Choosing a selection results in a full page refresh.
