How can we help you?

If you have any other questions, concerns, or feedback, please feel free to reach out to us at hello@ateliergeorge.nl.

Delivery & Returns

Where do you ship?

We currently ship to the Netherlands, Belgium, Germany, France, Spain and Italy. Orders are dispatched from Amsterdam.

What are your shipping charges?

Shipping costs are the responsibility of the buyer.
All packages are shipped with PostNL.

Netherlands: €5.95
Germany, Belgium, France, Spain, Italy: €10.00

Insured Shipping (up to €50)
Netherlands: €9.70
Germany, Belgium, France, Spain, Italy: €11.00

What is the estimated delivery time for my order?

Delivery times can vary depending on the shipping method and location, but we'll provide you with an estimated delivery range at checkout.
Once your order is shipped, you’ll receive a tracking link so you can keep an eye on your package every step of the way.
We aim to ship within 2-3 business days.

What is your return policy?

To return an item, please email us at hello@ateliergeorge.nl to receive a return form. Returns without a completed return form cannot be processed.

Return shipping costs are at the customer’s expense.

Products must be returned in their original condition and packaging, unused and unworn, within 14 days.

Contact

How can I contact customer service?

For customer service inquiries, please email us at hello@ateliergeorge.nl. We aim to reply within one business day.

Do you offer wholesale or business-to-business (B2B) services?

For wholesale or other business inquiries, please email us at info@ateliergeorge.nl.